Terms of Service

Last Updated: August 31, 2026

OVERVIEW

This website is operated by Maple Postage. Throughout the site, the terms “we,” “us,” and “our” refer to Maple Postage.

Maple Postage provides this website, including information, products, tools, and services available through the site, subject to your acceptance of these Terms of Service and any other policies or notices posted on our website.

By visiting our website, creating an account, placing an order, or purchasing products from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before accessing or using our website. If you do not agree with any part of these Terms, please do not use our website or services.

We may update, change, or replace any part of these Terms of Service by posting the updated version on our website. It is your responsibility to review this page periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

SECTION 1 – ONLINE STORE TERMS

By using our website, you confirm that you are legally permitted to enter into online transactions in your country or province of residence.

You agree not to use our products or services for any unlawful or unauthorized purpose or to violate any applicable laws or regulations.

You must not attempt to introduce viruses, malware, malicious code, or other harmful technology that could affect our website or services.

If you violate these Terms of Service, we reserve the right to suspend or terminate your access to our website or services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or cancel service or an order when reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, pricing errors, or violations of these Terms.

You agree not to reproduce, copy, duplicate, sell, resell, or exploit any portion of our website, services, content, or products without our prior written permission.

The headings used in these Terms are for convenience only and do not affect the interpretation of the Terms.

SECTION 3 – WEBSITE INFORMATION

We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, occasional typographical errors, inaccuracies, omissions, or outdated information may occur.

Product descriptions, prices, availability, promotions, shipping information, and other website content may be updated or corrected at any time without prior notice.

We do not guarantee that all information on our website will always be complete, accurate, or current.

SECTION 4 – PRICES AND PRODUCT AVAILABILITY

Product prices and availability are subject to change without notice.

We reserve the right to modify, discontinue, or limit the availability of any product or service at any time.

If an obvious pricing, product description, or availability error occurs, we reserve the right to correct the error and, where appropriate, cancel or adjust an affected order. If your order is cancelled after payment has been received, we will provide an appropriate refund.

SECTION 5 – PRODUCTS

Maple Postage specializes in Canadian postage stamps.

We make reasonable efforts to display product descriptions and images accurately. However, the appearance of product images may vary depending on your device or screen settings.

Some products may have limited availability.

We reserve the right to limit quantities purchased per customer, household, order, or shipping address when reasonably necessary.

All products are subject to availability.

For returns, refunds, and other order-related issues, please refer to our Refund Policy.

SECTION 6 – ORDERS AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including orders that appear to involve fraud, unauthorized payment, unusual purchasing activity, or resale activity that violates our policies.

You agree to provide accurate, complete, and current information when placing an order.

You are responsible for ensuring that your name, email address, billing information, and shipping address are correct before completing your purchase.

If you provide an incorrect or incomplete shipping address, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.

SECTION 7 – PAYMENT

We accept secure payments through PayPal and major credit and debit cards processed through Stripe, subject to the availability and terms of the applicable payment provider.

Payment information is processed through the relevant payment provider's secure systems.

By submitting an order, you confirm that you are authorized to use the selected payment method.

Your order will generally be processed after successful payment confirmation.

SECTION 8 – SHIPPING AND DELIVERY

Orders are generally processed within 1–2 business days after payment has been successfully confirmed.

Orders are typically delivered within 3–7 business days after shipment.

Delivery times are estimates and may vary due to weather, holidays, carrier delays, address-related issues, or other circumstances beyond our reasonable control.

Once your order has been shipped, we may provide tracking information when it becomes available.

Please refer to our Shipping Policy for additional information regarding processing and delivery.

SECTION 9 – RETURNS AND REFUNDS

We want our customers to have a positive shopping experience.

Eligible purchases may be covered by our 30-day money-back guarantee, subject to the conditions described in our Refund Policy.

If you have an issue with your order, please contact our customer service team at:

MaplePostage@outlook.com

Please do not return an order before contacting our customer service team and receiving return instructions.

SECTION 10 – THIRD-PARTY SERVICES

Our website may use third-party services, including payment processors, shipping providers, website technology providers, analytics services, or other service providers.

Third-party providers may have their own terms and privacy policies.

We are not responsible for services, policies, or practices that are controlled directly by third-party providers.

Your use of third-party services may be subject to the applicable provider's terms and policies.

SECTION 11 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not necessarily imply that we endorse or control those websites.

We are not responsible for the content, accuracy, privacy practices, or services provided by third-party websites.

We recommend reviewing the applicable terms and privacy policies before using third-party websites.

SECTION 12 – CUSTOMER FEEDBACK

If you voluntarily submit comments, feedback, suggestions, reviews, or other materials to us, you agree that we may use such feedback to improve our products and services.

We do not guarantee that submitted feedback will remain confidential unless otherwise required by applicable law or agreed upon by us.

You agree that any feedback you submit will not contain unlawful, threatening, defamatory, abusive, obscene, or otherwise inappropriate material and will not infringe upon the rights of any third party.

SECTION 13 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect personal information.

SECTION 14 – PROHIBITED USES

You are prohibited from using our website or its content:

• For any unlawful purpose
• To violate applicable laws or regulations
• To infringe our intellectual property rights or the rights of others
• To submit false or misleading information
• To transmit viruses, malware, or other harmful code
• To interfere with the security or operation of our website
• To attempt unauthorized access to our systems
• To collect personal information from other users without authorization
• To engage in fraudulent, abusive, or deceptive activities
• To interfere with the normal operation of our website or services

We reserve the right to restrict or terminate access to our website if these prohibited uses are violated.

SECTION 15 – DISCLAIMER

We make reasonable efforts to maintain the availability and accuracy of our website and services. However, we do not guarantee that the website or services will always be uninterrupted, timely, secure, or completely error-free.

Your use of our website and services is at your own risk to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Maple Postage and its service providers will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or services.

This may include losses resulting from website interruptions, delays, technical problems, or events beyond our reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

SECTION 17 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold Maple Postage and its service providers harmless from claims, losses, liabilities, or reasonable expenses arising from your violation of these Terms, misuse of our website, or violation of applicable laws or third-party rights.

SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to remain in effect.

SECTION 19 – TERMINATION

These Terms remain effective unless terminated by you or us.

We may suspend or terminate your access to our website or services if we reasonably believe that you have violated these Terms or engaged in fraudulent, unlawful, or abusive activity.

Any obligations that arose before termination will continue to apply after termination where appropriate.

SECTION 20 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Canada and the applicable province or territory, except where otherwise required by applicable law.

Nothing in these Terms is intended to remove or restrict any mandatory consumer rights that apply to you under applicable law.

SECTION 21 – CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The latest version will always be posted on this page with the updated “Last Updated” date.

Your continued use of our website after changes are posted means that you accept the updated Terms, to the extent permitted by applicable law.

SECTION 22 – CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Maple Postage
Email: MaplePostage@outlook.com

Our customer service team is available Monday through Friday, excluding major holidays.

Thank you for choosing Maple Postage.