Privacy Policy

Last Updated: August 31, 2026

At Maple Postage, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit or make a purchase through our website.

1. Information We Collect

When you place an order or contact us, we may collect information that you voluntarily provide, including:

Full name
Billing and shipping address
Email address
Phone number, when provided
Order and transaction information
Information you provide when contacting our customer service team

When you browse our website, certain information may also be collected automatically, such as your IP address, browser type, device information, and general website usage information. This information helps us operate, maintain, and improve our website and services.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Confirm payments and transactions
Arrange shipping and delivery
Provide order and shipping updates
Respond to customer service inquiries
Process refunds, returns, or replacements
Improve our website, products, and customer experience
Prevent fraud, abuse, or unauthorized transactions
Comply with applicable legal and regulatory requirements

We will only use your personal information for legitimate business purposes and as described in this Privacy Policy.

3. Email Communications

We may use your email address to send important information related to your order, such as:

Order confirmations
Shipping confirmations
Tracking information
Customer service communications
Information regarding refunds or other order-related matters

If you choose to receive promotional emails, we may also send you information about products, promotions, or other updates.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the email or by contacting us.

4. Payment Information

For your convenience, we accept payments through PayPal and major credit and debit cards processed through Stripe.

Payment information is processed through the applicable payment provider's secure payment systems. We do not need to directly store your complete credit or debit card information on our website.

PayPal and Stripe may collect and process payment and transaction information in accordance with their own privacy policies and terms.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business and provide services to you, including:

Payment processors
Shipping and delivery providers
Website and technology service providers
Customer service and operational service providers

These service providers may only access information reasonably necessary to perform the services they provide.

We may also disclose personal information when required by applicable law, legal process, or government request, or when necessary to protect our rights, customers, website, or business.

6. Shipping Information

To fulfill your order, we may provide necessary information, such as your name, shipping address, and contact information, to shipping and delivery providers.

This information is used solely for purposes related to processing and delivering your order.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Although we take reasonable steps to protect your information, no method of transmission or electronic storage over the Internet can be guaranteed to be completely secure.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide essential website functions, remember shopping cart information, understand website usage, and improve your browsing experience.

Cookies may also be used to help us understand general website traffic and improve our services.

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functions.

9. Third-Party Websites

Our website may contain links to third-party websites or services, including payment providers or other external services.

Once you leave our website or access a third-party website, that third party's privacy policy and terms may apply. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party services you use.

10. Children's Privacy

Our website is not intended for children who are not legally permitted to make online purchases.

We do not knowingly collect personal information from children in violation of applicable laws.

11. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information we hold about you.

If you would like to make a privacy-related request, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or applicable legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Maple Postage
Email: MaplePostage@outlook.com

Our customer service team is available Monday through Friday, excluding major holidays.

Thank you for trusting Maple Postage.